COMPUTER SUPPORT PROFESSIONAL
Datawiz Corporation is currently seeking a Computer Support Specialist for our corporate office. The Computer support specialist will be responsible for hardware and software support and network administration and the responsibilities will include:
Perform hardware and software moves, adds, and changes
- Answers questions over the phone and in person regarding PC operations and software including:
- M/S Windows XP, MS Office, IE and Exchange E-mail
- High-level MS Windows 2000 / 2003 Server administratio
- High-level MS Windows Active Directory User administration
- High-level Network operations/troubleshooting
- High Internet Usage
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Provide user support - hardware and software.
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Heavy customer interface.
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Responsible for planning, purchasing, installing, troubleshooting and supporting hardware, software and networks.
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Provide end user training on basic computer operations, MS Applications, Internet usage.
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Ability to learn quickly and participate in other projects and duties as needed.
- Contact vendors for technical support and systems/parts replacement.
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Complete required documentation related to services, inventory maintenance, and repair history recording.
Professional Skills:
- Strong written and verbal communication skills
- Basic knowledge of MS Windows XP & 2000, MS Office, Exchange 2003 and Internet use
- Ability to perform basic hardware troubleshooting, updates and modifications
- Ability to pay attention to detail and organize activities
- Must possess the ability and flexibility to work extra hours and weekends as needed
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